Simply The Best...Superb Service!!!
5 out of 5 - by Trang N. on Jul 12, 2015
Words cannot express my profound gratitude and appreciation for having found Erika Phelan. From the moment Erika responded to my email inquiries up to the day of closing, she and her team (Mike and Eve Alexander) were simply the best!
Their utmost professionalism, prompt responses (being it via email, text or phone), and extreme knowledge of everything in the Central Florida made the home purchasing experience wonderful. Yes, there will be plenty of stress leading up to the day of closing but we had Erika and her team by our side. You can rest assure things will run smoother with experienced Buyers Agents like Erik, Mike and Eve guiding you through the entire process.
For me, with the closing getting pushed back, I had to cancel my flight and relied on my husband, who was already down there for all the steps leading up to the closing, to step in. Luckily, Mike was there during the closing and guided my husband through the entire process; answered all my husband's questions, the contracts, the home (the ins and outs of being a new homeowner), etc.
Erika started with us fourteen months prior to the closing of our home. It was the early stages of us contemplating about relocating to Central Florida. She was wonderful and patient with us; she checked in on us every few weeks and answered any questions we may have had. Erika sent us numerous informational pamphlets, magazines, maps ,etc. to familiarize us with the Central Florida area. We ended up going with a new construction home.
Don't be deceived by Erika's size and sweetness as she's a very no nonsense/straight to the point Buyers Agent...she goes above and beyond to get the job done and to your best interest. She became a trusted friend and someone I rely on. She knows everything about real estate and if she doesn't, you can be sure she'll get back to you ASAP.
If you go with Erika Phelan and her team, I promise you, you won't be disappointed!
Thank you again Erika, Mike and Eve for your dedication, professionalism and hard work in getting us into our dream home. Looking forward to our next purchase together!